What if my purchase doesn't arrive within the hour?
Contact us and we will find a solution that satisfies you and compensates any disadvantages.
Can I get my order expedited?
We will offer an expedited transport for your special purposes. Please contact us in case of any further questions and we will find a costumized solution.
Is Buying On-Line Safe?
Yes, we use special and common security options to keep your personal data safe.
What to do in case of reclamation?
Please use our standard contact data and describe shortly your reclamation including the product, date of purchase, your full name and what should be better about your product.
Please wait with your reviews to the products until you get a new product. Sometimes during a transport or within the production not everything can go perfect. In these cases we will hope to satisfy you through costumized solutions.
What if my items are damaged or defective?
We will deliver a new product. Please see the FAQs and the questions about what to do in case of a reclamation. We will do everything we can to make your purchase a good experience.